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Responsible gaming and support

Dionyx welcome package: 400% up to €2,200 plus 350 free spins across qualifying deposits. 18+. Terms apply.

Welcome package across qualifying deposits. 18+. Eligibility and bonus terms apply. Bonus details

Gambling involves the possibility of losing the full amount you stake. Use only money left after essential costs and savings, and decide your limit before opening a game. A reward, cashback rate or deadline should not change that limit.

Set limits before playing

  • Set a spending budget you can afford to lose and a time at which you will stop.
  • Use the deposit, session or other limits available in your account. Ask support how a change takes effect before relying on it.
  • Keep money for bills and everyday needs separate; do not borrow to gamble.
  • Avoid play when tired, upset or affected by alcohol or drugs. Review spending honestly rather than counting only winning sessions.

Notice when play is causing harm

Chasing losses, hiding spending, repeatedly raising limits or gambling to escape distress are reasons to stop and get support. You do not need a large loss or a formal diagnosis to take the concern seriously. If a promotion makes stopping harder, leave it unfinished.

Take a break or request exclusion

Use the break or self-exclusion options available through your account, or contact account support to ask for them. Check the duration and scope of the restriction. Do not open another account to get around it; consider device blocking and bank gambling-payment controls where available.

Unsubscribe from gambling promotions and remove shortcuts that encourage an unplanned return. Ask a trusted person for help making a plan, without sharing passwords or handing over private account credentials.

Independent help

Gambling Therapy offers international information and support for people affected by gambling. You can also contact a qualified local support service. If you or someone else is in immediate danger, contact local emergency services.

If you are worried about someone else, describe the changes you have noticed without blaming them. Protect shared essential funds and seek support for yourself as well. Paying repeated gambling debts does not resolve the underlying problem.

For website questions, use About & contact. The site terms and privacy notice provide further information; our website email is not an emergency or counselling service.